Privacy Policy

1. Data Controller

Kesterlowmx, S.A. de C.V. (hereinafter "Kesterlowmx"), with registered address at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, is responsible for the processing of personal data you provide to us, in accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

2. Personal Data We Collect

For the purposes set forth in this privacy notice, we may collect the following categories of personal data:

• Full name
• Email address
• Content of messages you send us through our contact forms
• IP address and browsing data collected automatically through cookies and similar technologies

3. Purposes of Data Processing

The personal data we collect will be used for the following necessary purposes:

• To respond to your inquiries and requests for financial guidance
• To provide information about our consulting services
• To schedule and manage your appointments with our advisors
• To send communications related to the requested service

Additionally, and with your prior consent, we will use your information to:

• Send informational newsletters with educational content on personal finance
• Share information about new services, social support programs, and events
• Conduct internal statistics and improvements to our services

4. ARCO Rights

You have the right to access, rectify, cancel, or object to the processing of your personal data (ARCO rights). To exercise these rights, you may send a request to our email: privacidad@kesterlowmx.com. We will respond within a maximum of 20 business days, in accordance with current legislation.

5. Data Transfers

Kesterlowmx does not sell, rent, or share your personal data with third parties for commercial purposes. We may only transfer your data in cases provided by law, such as duly substantiated requirements from competent authorities.

6. Security Measures

We implement technical, administrative, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use. Our systems feature SSL/TLS encryption, role-based restricted access, and periodic security audits.

7. Use of Cookies

Our website uses first-party and third-party cookies for functional and analytical purposes. For more information, please refer to our Cookie Policy.

8. Changes to This Privacy Policy

Kesterlowmx reserves the right to modify this privacy notice at any time. Updates will be published on this same page with the date of the last modification. We recommend reviewing this notice periodically.

9. Contact

If you have questions or comments about this privacy policy, you can reach us at: privacidad@kesterlowmx.com or by phone at +52 55 4170 2893.